Interested in a career at Campos? We're hiring.

  

INTERNSHIPS:

Do you love figuring out what makes consumers tick? How organizations can get their message heard above all the noise? What the stories are behind the data? Campos would love to show you how market research works in the everyday and to add your brain to our collaborative environment! Be an intern at a rapidly growing marketing consulting firm in a creative environment in our downtown space. We hire paid interns throughout the year to work 8-10 hours per week with our research team, supporting the testing and execution of surveys in Qualtrics; keeping up with all the details of managing qualitative interviews; and generating data visualizations in Tableau. Send us your resume and a brief description of why you are interested in market research. We look forward to meeting you!

PART-TIME POSITIONS:

Join our VIRTUAL CALL CENTER RESPONDENT RECRUITMENT & DATA COLLECTION TEAM

Be one of our CLIENT SERVICE ASSISTANTS

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Virtual Call Center Respondent Recruitment & Data Collection Specialists

We are expanding our team! Our specialists are energetic, self-motivated people who are comfortable engaging others and presenting opportunities to take part in market research studies.

Virtual, home-office environments allow you to work comfortably from your home, free from distractions and unsolicited interruptions while you work.

This virtual work-at-home position provides:

  • Exciting, challenging opportunities
  • Flexibility which allows you to control your schedule and to also develop methods to boost your productivity
  • Steady, reliable work stream
  • Employment as an employee of Campos, rather than as an independent contractor

We offer on-the-job paid training, and, although this is not a sales position, a stable history of customer service, administration, and/or phone work provides a solid foundation for our most successful specialists.

Campos will supply you with:

  • Laptop computer
  • Wired, noise canceling headset
  • Campos softphone app access for outbound calling
  • Direct extension to receive incoming calls/callbacks
  • Voicemail box and message retrieval system
  • Invitation-only, cloud-based access to our respondent recruitment platform and resources

You are expected to provide:

  • Reliable, broadband internet connection
  • Web browser
  • Reliable home telephone or cell phone service
  • Solid online/cloud computing and data entry skills: Able to easily navigate from screen to screen, program to program, and accurately record project data into spreadsheets or docs
  • Quiet, private work space

Characteristics of a successful Specialist:

  • Has an interesting and pleasing voice
  • Good conversationalist who is patient and can answer questions and/or offer information while adhering to limitations of project confidentiality
  • Persuasive, active listener
  • Honest: Does not coach the respondent and/or provide "appropriate" answers
  • Committed
  • Resourceful
  • Organized self-starter

Employment offer subject to passing a criminal background check. Start date: Immediate. 

To apply, please email your resume to Kelli Best: kellib@campos.com and use Subject: VCCRRDC Team.

Campos is committed to the principles of Equal Employment Opportunities and to making employment decisions based on merit and value. We comply with all Federal, State and Local laws providing Equal Employment Opportunities.

No job agency solicitations or job site repostings, please!

 

 

 

Client Service Assistants

The Client Service Assistant (CSA) represents Campos as the primary point of contact for our clients, visitors, and research study participants who seek assistance and/or information during their visit to our downtown Pittsburgh market research facilities.

This part-time position requires strength in solving unexpected problems promptly. The CSA will interact with clients from many different industries and participants from varied backgrounds and walks of life. A good-natured personality, therefore, is a must for success as a Campos CSA.

DUTIES & RESPONSIBILITIES

          • Serve as the Campos host to guests conducting and participating in focus groups and interview sessions.
          • Project professionalism and a pleasant disposition - ALWAYS.
          • Prepare facility for session execution prior to guest arrival.
          • Receive guests as they arrive at the facility.
          • Direct guests to the appropriate areas.
          • Be readily available to cater to guest needs.
          • Perform tasks invariably related to internal facility functions.
          • Act as on-site liaison between guests and Campos staff project managers.
          • Complete necessary session-related paperwork.
          • Work closely with Campos staff project managers to provide clear, concise reports during and after client sessions.
          • Reset facility after session completion.

QUALIFICATIONS & REQUIREMENTS

          • Some college and/or previous customer service experience 
          • Strong interpersonal skills
          • Effective problem solving abilities
          • Professional appearance
          • Pleasant personality
          • Detail oriented

HOURS

General availability for a start as early as 3:30 pm and an end of 11:30 pm preferred. Optional Hours: Hours can also be supplemented in our call center on days not scheduled for facility. Hours for the call center are M-Th 4:30 – 9:00 pm; Friday 3:00 – 7:00 pm; Saturday 10:00 am – 2:00 pm.

Start date: Immediate. Employment offer subject to passing a criminal background check.

To apply, please email your resume to Kevin Edwards: kedwards@campos.com

No job agency solicitations or job site repostings, please!
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